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	<title>Computer Troubleshooters - Central Merseyside</title>
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	<link>http://cts-merseyside.co.uk</link>
	<description>Prescot, Huyton, St Helens, Liverpool, Merseyside Computer Repair, Maintenance, Service, Troubleshooting</description>
	<lastBuildDate>Thu, 24 Nov 2011 09:22:10 +0000</lastBuildDate>
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		<title>Is Your Company prepared for IT failure?</title>
		<link>http://cts-merseyside.co.uk/blog/2011/11/24/is-your-company-prepared-for-it-failure/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2011/11/24/is-your-company-prepared-for-it-failure/#comments</comments>
		<pubDate>Thu, 24 Nov 2011 09:21:17 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=506</guid>
		<description><![CDATA[A recent report suggests almost three quarters of businesses are ill prepared for any kind of IT failure http://www.bbc.co.uk/news/business-15866885 More and more companies these days are heavily reliant on the technology they use in the day to day running of &#8230; <a href="http://cts-merseyside.co.uk/blog/2011/11/24/is-your-company-prepared-for-it-failure/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>A recent report suggests almost three quarters of businesses are ill prepared for any kind of IT failure <a title="bbc news article" href="http://www.bbc.co.uk/news/business-15866885" target="_blank">http://www.bbc.co.uk/news/business-15866885</a></p>
<p>More and more companies these days are heavily reliant on the technology they use in the day to day running of their businesses. Consider for a moment the value of the data your company holds &#8211; accounting information, customer orders and details, emails, company documents, employee records etc etc&#8230;. What would happen to YOUR business if any of this was lost? What about the lost productivity when a PC in the office misbehaves or crashes all together. What about the Server? Is ALL your data backed up and easily restorable? In the event of catastrophic loss due to natural disaster or theft how quickly could YOUR company be up and running again? With total loss of data could you continue at all?</p>
<p>Computer Troubleshooters provide solutions to ensure IT systems are running at their optimum 100% of the time and data is backed up to ensure speedy recovery if required. From Remote Maintenance plans to full Backup and Disaster Recovery solutions we can provide YOUR business with the IT support you deserve. Let us look after all your Technology needs so you can concentrate on running your business.</p>
<p>For more information on how we can enhance your business get in touch to arrange an appointment.</p>
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		<title>Virtualisation</title>
		<link>http://cts-merseyside.co.uk/blog/2011/09/29/virtualisation/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2011/09/29/virtualisation/#comments</comments>
		<pubDate>Thu, 29 Sep 2011 09:00:41 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Computer-Repair]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=499</guid>
		<description><![CDATA[Virtualisation is a way in which a single piece of IT hardware (i.e. a PC or Server) can be the host to a number of &#8220;Virtual Machines&#8221; or &#8220;Virtual PC&#8217;s&#8221;. In other words, your Windows 7 PC can run within &#8230; <a href="http://cts-merseyside.co.uk/blog/2011/09/29/virtualisation/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Virtualisation is a way in which a single piece of IT hardware (i.e. a PC or Server) can be the host to a number of &#8220;Virtual Machines&#8221; or &#8220;Virtual PC&#8217;s&#8221;.</p>
<p>In other words, your Windows 7 PC can run within it another instance of say Windows 7 or a virtual machine running a different operating system. There can be many benefits to this &#8211; your brand new Windows 7 PC may not be able to run that favourite game from years gone by or a certain office application that you&#8217;ve been running your business on since 1995! By installing a Virtual PC, it gives you the ability to run older software within an operating system that it supports (i.e. a Windows XP Virtual machine), without the need for another physical PC. Windows 7 Professional and Ultimate editions are already configured and licensed to take advantage of a virtual machine running Windows XP &#8211; it just needs setting up and configuring.</p>
<p>Virtualisation is big news for small and medium businesses as well, because it enables them to do much more work with much less kit. By running multiple operating systems on a single server, it can save firms a fortune – so it’s hardly surprising that small and medium sized businesses are embracing virtualisation in record numbers.</p>
<p>For more information on Virtualisation and how it can enhance your home or business drop us an email or enquiry via the <a title="Contact us" href="http://cts-merseyside.co.uk/contact/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed" target="_blank">enquiry form</a></p>
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		<title>Cloud computing &#8211; what is it?</title>
		<link>http://cts-merseyside.co.uk/blog/2011/09/29/cloud-computing-what-is-it/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2011/09/29/cloud-computing-what-is-it/#comments</comments>
		<pubDate>Thu, 29 Sep 2011 08:29:02 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=491</guid>
		<description><![CDATA[Cloud computing &#8211; so what is it? The term &#8220;Cloud&#8221; is being banded about quite a lot these days with even Microsoft proclaiming in Windows 7 tv adverts &#8220;To the Cloud!&#8221; The &#8220;Cloud&#8221; they are refeering to is just terminolgy &#8230; <a href="http://cts-merseyside.co.uk/blog/2011/09/29/cloud-computing-what-is-it/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Cloud computing &#8211; so what is it? The term &#8220;Cloud&#8221; is being banded about quite a lot these days with even Microsoft proclaiming in Windows 7 tv adverts &#8220;To the Cloud!&#8221;</p>
<p>The &#8220;Cloud&#8221; they are refeering to is just terminolgy used to describe the internet as an online storage medium or service host, where web users (i.e.anyone with a computer, smart phone or internet enabled device) can access, store and share data or use web based services. We&#8217;ve all been using the &#8216;cloud&#8217; for quite sometime now &#8211; anyone with a Gmail or Hotmail account effectively stores their emails and contacts online and can access or share their data which is all stored &#8216;in the cloud&#8217;. Benefits of this is that your data isn&#8217;t tied into one device (i.e. your laptop) so in the event of the failure of loss of this device, your cloud stored data can be retrieved from another internet enabled device.</p>
<p>Online backup has been around for a while now also &#8211; which is effectively your precious pc documents, photos and files backed up and stored securley online, accessible from anywhere. For a monthly subscription, see this as an insurance policy &#8211; you hope that your laptop or desktop pc will never fail or be lost, but in the event of this happening you know that your files are safe and secure.</p>
<p>Businesses can also now take advantage of cloud services as they become more mature. Google apps are web based document creation and editing applications with online storage. Microsoft has also recently uped the ante of it&#8217;s cloud based services aimed at small business and larger enterprises. Office 365 encompasses Microsoft Office applications via the web or even the full blown Office suite (2010) on a monthly subscription basis. Tie this in with enterprise standard server applications (Exchange for email, Sharepoint and Lync for collaboration etc.) and you&#8217;ve now got a viable and cost effective alternative to an office installed server solution.</p>
<p>For more info on any of this and how it may help enhance your pc expereince or help your business grow, drops us an email or enquiry and we&#8217;ll be happy to discuss a solution thats right for you.</p>
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		<title>Where do viruses come from and what do people gain from them?</title>
		<link>http://cts-merseyside.co.uk/blog/2010/12/09/where-do-viruses-come-from-and-what-do-people-gain-from-them/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2010/12/09/where-do-viruses-come-from-and-what-do-people-gain-from-them/#comments</comments>
		<pubDate>Thu, 09 Dec 2010 15:35:35 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=465</guid>
		<description><![CDATA[We are always getting asked &#8220;Why do people create these computer viruses? Why don&#8217;t they use their skills to do something useful??!!&#8221; In the early days of computer viruses it was always about the kudos that the virus writers had &#8230; <a href="http://cts-merseyside.co.uk/blog/2010/12/09/where-do-viruses-come-from-and-what-do-people-gain-from-them/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>We are always getting asked &#8220;Why do people create these computer viruses? Why don&#8217;t they use their skills to do something useful??!!&#8221;</p>
<p>In the early days of computer viruses it was always about the kudos that the virus writers had between themselves about what their viruses could do &#8211; maybe flashing up a message on a screen or destroying the data on a computers hard drive with the intent on spreading automatically and infecting other machines. This was usually done via removable media such as a floppy disk.</p>
<p>The term &#8220;virus&#8221; is also commonly but erroneously used to refer to other types of malware, including adware<a title="Adware" href="http://en.wikipedia.org/wiki/Adware"></a> and spyware programs that do not have the reproductive ability. A true virus can  spread from one computer to another (in some form of executable code) when its host is taken to the target computer; for instance because a  user sent it over a network or the Internet (via email or file sharing websites), or carried it on a  removable medium such as a floppy disk, CD, DVD or a USB drive. Viruses can increase their chances of spreading to other computers by infecting files on a networked system or a file system that is accessed by another computer.<sup><a href="http://en.wikipedia.org/wiki/Computer_virus#cite_note-3"></a></sup></p>
<p>As stated above, the term &#8220;computer virus&#8221; is sometimes used as a catch-all phrase to include all types of malware, even those that do not have the reproductive ability. Malware includes computer viruses, computer worms, Trojan Horses, most rootkits, spyware dishonest adware and other malicious and unwanted software, including true viruses.  Viruses are sometimes confused with worms and Trojan horses, which are  technically different. A worm can exploit security vulnerabilities to  spread itself automatically to other computers through networks, while a  Trojan horse is a program that appears harmless but hides malicious  functions. Worms and Trojan horses, like viruses, may harm a computer  system&#8217;s data or performance. Some viruses and other malware have  symptoms noticeable to the computer user, but many are surreptitious or  simply do nothing to call attention to themselves. Some viruses do  nothing beyond reproducing themselves.</p>
<p>Nowadays, the most usual incentive behind creating computer viruses is motivated by financial gain. Whether it&#8217;s installing a keylogging program on a pc with the intent on grabbing a users login and password details for banking or ecommerce sites, grabbing credit card details or any other data that should be kept secure. This would be in the form of Trojan Horse piece of Malware which trys to remain undetected on the infected machine. Another method of exploit is installing a virus to join the infected machine to what is known as a &#8216;Botnet&#8217;. This is a collection of many pc&#8217;s, often 100&#8242;s of thousands located worldwide which then become under the control of criminal gangs. With such a de-centralised collection of compromised machines the criminal gangs can then use these machines to their own purposes. This may be to send out thousands upon thousands of spam email messages or to create Denial of Service attacks (DoS) on large organisations computer networks. An example of a botnet being put to use is the current attacks being made on major organisations related to the <a title="Wikileaks new item bbc news" href="http://www.bbc.co.uk/news/technology-11935539" target="_blank">wikileaks campaign.<br />
</a></p>
<p>Now that more and more people are relying on internet based services it&#8217;s imperative that they protect themselves when online. Please check back for tips and advice on the best ways to protect your pc&#8217;s and also what to look out for when online.</p>
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		<title>Get Safe Online Week – 15th to 19th November 2010</title>
		<link>http://cts-merseyside.co.uk/blog/2010/11/17/get-safe-online-week-%e2%80%93-15th-to-19th-november-2010/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2010/11/17/get-safe-online-week-%e2%80%93-15th-to-19th-november-2010/#comments</comments>
		<pubDate>Wed, 17 Nov 2010 07:24:36 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=459</guid>
		<description><![CDATA[As a follow on to yesterdays post about the current trend of criminals targetting home pc users on the phone, more information about safeguarding yourself on the internet can be found at the Get Safe Online website which is a &#8230; <a href="http://cts-merseyside.co.uk/blog/2010/11/17/get-safe-online-week-%e2%80%93-15th-to-19th-november-2010/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>As a follow on to yesterdays post about the current trend of criminals targetting home pc users on the phone, more information about safeguarding yourself on the internet can be found at the <a title="Get Safe Online" href="http://www.getsafeonline.org/" target="_blank">Get Safe Online</a> website which is a joint initiative between the Government, law enforcement, leading businesses and the public sector. An annual awareness program being run this week provides lots of useful information about using the internet safely with lots of free advice and things to look out for.</p>
<p><a title="Get Safe online" href="http://www.getsafeonline.org/" target="_blank">http://www.getsafeonline.org/</a></p>
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		<title>Scammers targeting home pc users by phone</title>
		<link>http://cts-merseyside.co.uk/blog/2010/11/16/scammers-targeting-home-pc-users-by-phone/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2010/11/16/scammers-targeting-home-pc-users-by-phone/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 14:52:00 +0000</pubDate>
		<dc:creator>centralmerseyside</dc:creator>
				<category><![CDATA[Computer-Repair]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=454</guid>
		<description><![CDATA[Criminals are now taking a new approach to try and compromise your computer and steal personal details. A number of our customers have contacted us asking for advice about callers ringing proclaiming to be Microsoft and claiming they know there&#8217;s &#8230; <a href="http://cts-merseyside.co.uk/blog/2010/11/16/scammers-targeting-home-pc-users-by-phone/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Criminals are now taking a new approach to try and compromise your computer and steal personal details. A number of our customers have contacted us asking for advice about callers ringing proclaiming to be Microsoft and claiming they know there&#8217;s a problem on their pc&#8217;s. They offer to conect remotley to &#8216;fix&#8217; these problems. This is a scam which is becoming more and more common. See the following news article for more details:</p>
<p><a title="BBC news article" href="http://www.bbc.co.uk/news/uk-11754487" target="_blank">http://www.bbc.co.uk/news/uk-11754487</a></p>
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		<title>Welcome to Computer Troubleshooters Blog!</title>
		<link>http://cts-merseyside.co.uk/blog/2010/06/23/welcome-to-computer-troubleshooters-blog/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://cts-merseyside.co.uk/blog/2010/06/23/welcome-to-computer-troubleshooters-blog/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 22:07:05 +0000</pubDate>
		<dc:creator>supertroubleshooter</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://centralmerseyside.computertroubleshooters.co.uk/?p=157</guid>
		<description><![CDATA[Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable resource for you as you navigate the sometimes complicated world of &#8230; <a href="http://cts-merseyside.co.uk/blog/2010/06/23/welcome-to-computer-troubleshooters-blog/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable resource for you as you navigate the sometimes complicated world of understanding computers.</p>
<p>Looking for networking tips, how to solve connectivity problems? Or even some more basic tips on how to use Excel or Powerpoint? We&#8217;ll be posting tips, suggestions and valuable resource material for your convenience.</p>
<p>We might even blog a little about what&#8217;s happening inside Computer Troubleshooters, so check back often.</p>
<p>And while you&#8217;re at it, feel free to contact us with your own tips and suggestions on what you would like to read on our new Computer Troubleshooters Blog.</p>
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